LEGAL DISCLAIMER

Please note that the information provided by Everbrightness is not intended to replace medical diagnosis, treatment, cure of any medical condition. The content generated by us is a complement but not a substitute to professional medical advice, medical diagnosis or treatment.

Do not disregard, avoid or delay seeking medical advice or treatment because of information provided by us.

Any use of the information provided by us is at your own responsibility.

While we strive to provide effective and safe healing services, we cannot guarantee specific results, nor can we be held responsible for any adverse effects or outcomes that may occur as a result of our services.

Healing can be a complex and highly individualized process, and there are many factors beyond our control that can influence the outcome. In some cases, a healing may not produce the desired result, or it may even cause unexpected physical or emotional reactions.

We urge all of our clients to communicate openly and honestly with us about their concerns and experiences throughout the healing process. This allows us to provide the most appropriate and effective support and guidance, and to minimize the risk of any negative outcomes.

However, in the event that a healing does go wrong, we will work with our clients to address the situation in a responsible and professional manner.  Please be advised that we do not offer refunds for healing energy that has already been given. This policy is based on the following reasons:

  • Healing energy work is a subjective and individualized experience that can produce different outcomes for different people. While we strive to provide the most effective and beneficial healing sessions possible, we cannot guarantee specific results.

  • The energy and time that we dedicate to each healing session are valuable and irreplaceable. Once a session has been conducted, we cannot take back or undo the energy that has been exchanged.

By using the services of Everbrightness, you acknowledge that you have read, understood and agree to the terms and conditions of this disclaimer.

 

GENERAL DISCLAIMER FOR WEBSITE INFORMATION

The contents of this website are for marketing purposes only and are neither intended to  diagnose, prescribe, or treat any disease, condition, or injury nor constitute or substitute for legal, psychological, financial, medical, or business advice.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Everbrightness relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

No individual should use the information found on this web page for self-diagnosis, treatment, or justification in accepting or declining any medical therapy for any health problems or diseases.
Any application of the information herein is at the reader’s own discretion and risk. Therefore, any individual who has a specific health problem or who is taking medications must always seek advice from his or her personal physician or health-care provider.

This business shall have neither liability nor responsibility to any person or entity with respect to loss, damage, or injury caused or alleged to be caused directly or indirectly by the information contained in this website. We assume no responsibility for errors, inaccuracies, omissions, or any inconsistency herein. Any slights of people, places, or organizations are unintentional.
The term ‘Everbrightness’ or ‘us’ or ‘we’ refers to the owner of the website and the owener of Everbrightness, it’s employees and subcontractors. The term ‘you’ refers to the user or viewer of our website.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any marketing materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website, virtually, or in person  meet your specific requirements.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

By visiting this website, you are agreeing to this Website Disclaimer, Legal Disclaimer, Privacy Policy, and to the Terms and Conditions of this website. You agree that I, Everbrightness have no liability for how you decide to interpret, use and apply any information in your life. You are empowered and responsible at all times for your own ethics, truth, and life decisions.

VIRTUAL AND IN PERSON SERVICES DISCLAIMER

Any persons seeking the services of Everbrightness must be at least 18 years of age or accompanied by a legal guardian. We do not claim to heal, cure or ameliorate any health condition and the services provided are purely metaphysical in nature. It is the readers and/or clients responsibility to do their own research and seek professional medical advice in every instance. No individual should use the information found on this web page for self-diagnosis, treatment, or justification in accepting or declining any medical therapy for any health problems or diseases.

No service, course, or product offered by Everbrightness is intended, in any way – explicit, implicit, by implication, or in reference – to be a substitute or replacement for licensed medical or psychological care. In addition, the information and techniques on this site do not constitute medical advice.

While all suggested information, services and training are offered in good faith, Everbrightness cannot accept responsibility for any illness arising out of the failure by the visitor, client or student to seek medical advice from a qualified doctor or medical practitioner.

We cannot promise any specific benefits that you will experience from using our services or products. The generally expected performance of Everbrightness services and products in regards to any specific disease has not been scientifically validated and we cannot and will not make any promises in regards to any miracle cures.
You hold the power to cure and heal yourself of anything and the belief at Everbrightness that the only healing that exists is self-healing. The services, products and courses offered here are meant to be used as tools, guides and support by you in your process of self-healing.

Energy healing is an overarching term to describe the emerging field contributing to the larger field of holistic health and well-being. At this time, most people in the licensed medical community currently view energy healing as empirical and experimental. Energy healing, which is the basis for the holistic healing work Everbrightness, and all employees and subcontractors of Everbrightness do, is unregulated by all other countries/territories, except Taiwan(R.O.C). Everbrightness and any employee / subcontractor has been trained to practice energy healing from skilled practitioners.

By booking you understand that all services offered at Everbrightness, it’s employees and subcontractors are gentle, sometimes hands-on, techniques used for stress reduction and relaxation. You understand that the practitioners neither diagnose conditions, prescribe or perform medical treatment, prescribe substances, or interfere with the treatment plan of a licensed medical professional.  You understand that any and all services do not take the place of medical care.  It is recommended that you see a licensed physician or licensed health care professional for any physical or psychological ailment you may have. You understand that any and all services offered at Everbrightness, it’s employees and subcontractors may complement, but should not be used as a substitute for, any medical or psychological care I may be receiving.
 You acknowledge that long term energy imbalances in the body sometimes require multiple sessions. You understand that individual results may vary by client; therefore their effectiveness depends on the client and no guarantee can be made regarding the results of its use.  You understand and agree Everbrightness, its owners, and its employees claims no responsibility whatsoever to any person or entity for any liability, illness,loss, or damage caused, or alleged to be caused, both directly and indirectly, as a result of the session or any future session you receive. You also agree to contact the practitioner in the event of any issues that should arise from any session you receive.

NO information about any client will be discussed or shared with a third party including name, email, or phone.

FORUM SELECTION CLAUSE

You are in a contractual relationship with Everbrightness, it’s owners, employees, and subcontractors when you book any in person service, virtual service, and for every course or program you enroll in, in person or virtually.

Any dispute arising from the contractual relationship between Everbrightness, it’s owners, employees, and subcontractors shall be governed by the laws of Taiwan, and shall be decided solely and exclusively by courts located in Taipei, Taiwan

The contractual relationship includes the legal disclaimer stated above, privacy policy, cookie policy, and terms of service.

Thank you for your understanding and cooperation.



Privacy Policy

  1. Information collected: Everbrightness collects, such as name, year of birth, phone number, address, email address, billing information and other information if agreed upon. 
  2. Use of information: Everbrightness uses the collected information, such as to process orders and services, send marketing messages, or provide customer service. The personal information we collect may be used for the following purposes:
    • To provide services and communicate with clients about their sessions.
    • To improve our website and services, including but not limited to analytics, troubleshooting, and research.
    • To send newsletters and promotional materials to users who have subscribed to our mailing list.
    • To comply with legal and regulatory requirements.
  3. Protection of information: Everbrightness takes the security of personal information very seriously and implements appropriate measures to protect against unauthorized access, disclosure, or destruction of personal data. Access to personal data is restricted to employees who need access to it to carry out their job responsibilities.
  4. Sharing of information: Everbrightness will not sell, rent or disclose personal information to any third party without the express consent of the user, except as required by law or as necessary to provide services. We may share personal data with third-party service providers who help us carry out our business operations, such as payment processors, marketing partners, and website hosting providers.
  5. Opt-out options: Users who have registered for our services, who have subscribed to our mailing list may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email they receive from us. Users may also request that their personal data be deleted by contacting us through email using the information provided on our website. 
  6. Compliance with Taiwan laws: Everbrightness is committed to complying with all applicable data protection laws and regulations in the jurisdiction in which we operate.
  7. Changes to this Policy: Everbrightness may update this policy from time to time, and users should check our website periodically for any changes. By continuing to use our website after any changes are made to this policy, users consent to the updated policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY? If you have questions or comments about this policy, you may email us at service@everbrightness.com 

If you want to know more about personal data protection’s act, please read these pages below. They contain important information regarding the legal regulations and requirements that apply to our services. 

Taiwan’s Personal data Protection’s act

Cloudways server Data processing agreement

Booking Policy

Reservations can be made in advance online on this page appointments. Our booking system is available 24/7, and we recommend that you make your reservation as early as possible to ensure availability.

Latest Booking Time:
Our latest booking time 24 hours prior to your appointment. Please note that reservations made after this time will not be accepted.

Changing Booking Times:
If you need to change your reservation time, please contact us as soon as possible, and we will do our best to accommodate your request. We require a minimum of 24 hours’ notice for any changes or cancellations to your reservation. If you cancel your reservation within 24 hours of your scheduled booking time or fail to show up, we reserve the right to charge a cancellation fee. 

We hope that this policy provides you with the information you need to make your reservation with confidence. If you have any questions or concerns, please do not hesitate to contact us. We look forward to serving you soon!

**Important policy**:
When purchasing our service packages, we have set a usage timeframe to ensure that you can fully benefit from the value of the service packages According to our policy, the package of 5 sessions needs to be used within 2 months, while the package of 10 sessions should be completed within 4 months.

We have established these time limits to encourage you to dedicate your time and energy to participate in the classes or health body work/massage within a specific timeframe, in order to achieve optimal learning and health results. This policy also helps ensure fair allocation of resources and smooth organization.

Please note that failure to utilize the package within the specified timeframe will be considered as forfeiting the right to use them. Therefore, we encourage you to manage your time effectively and strive to complete the purchased service packages within the given period, so that you can fully enjoy the benefits and joy that package brings.

If you have any questions or need further assistance regarding the packages’ regulations, please feel free to contact our customer service (service@everbrightness.com) . We are more than happy to provide support and ensure that your experience is smooth and satisfying.

CANCELLATION POLICY

No cancellation fee if the session is canceled 24-48 hours in advance. This is a common policy among practitioners who want to be understanding of unforeseen circumstances that may arise.

A cancellation fee of 50% of the session fee if the session is canceled less than 24 hours in advance. This is a policy that is put in place to ensure that practitioners are compensated for their time and effort in preparing for the session.

A cancellation fee of the full session fee if the session is cancelled on the day of the appointment or if the client is a no-show. This policy is often used to protect the practitioner’s time and ensure that they are not left with empty time slots that could have been filled by other clients.

**Cancellation Policy for Package/membership Orders** as below:
We understand that circumstances may arise which require customers to cancel their orders for our packages. To ensure
clarity and transparency, we have developed a comprehensive cancellation policy outlined below:
1. Cancellation Period: Customers have a cancellation window of [2] days(48 hours) from the date of purchase to request a cancellation of their package/membership order. Any cancellation requests received
within this period will be eligible for a full refund.
2. Cancellation Requests: Customers must submit their cancellation requests in writing to our customer support (service@everbrightness.com) via
email or through our designated cancellation request form. The request should include the order details and the reason for cancellation.
3. Refund Processing: Once we receive a valid cancellation request within the specified cancellation period, we will initiate the refund process. The refund will be issued using the original payment method within [14] business days. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or payment processor. Furthermore, any transaction fees incurred by banks or payment processors
during the refund process will be the responsibility of the customer.
4. Late Cancellation: Cancellation requests received after the cancellation period has expired may still be considered;
however, they will be subject to review and approval by our management team. Late cancellations are not guaranteed a full refund and may incur a
cancellation fee which is a deduction of 5% from the refund amount. Furthermore, any transaction fees incurred by banks or payment processors during the refund process will be the responsibility of the customer and will not be included in
the aforementioned 5% cancellation fee.
5. Non-Refundable Components: It’s important to note that once the package or membership has commenced, refunds will no longer be available due to personalized items or services that have already been provided. We will ensure clear written communication with customers at the time of purchase regarding this policy.
6. Modifications or Transfers: Once the package or membership begin, they cannot be modified or transferred to any other person.

We strive to provide exceptional customer service and ensure a fair and transparent cancellation policy. If you have any questions or need further assistance regarding our cancellation policy, please don’t hesitate to reach out to our customer support.

Online Shop

1. Shipping policy: Welcome to our shipping policy!  Please take a moment to read through our shipping conditions before placing your order to ensure a smooth and seamless shipping experience.

Shipping Methods:

We offer tracked parcel shipping to the following countries, through our trusted post service. Once your order is processed, you will receive a confirmation email with your tracking number to track your package until you receive it. 

Shipping destinations 

United States of America, Canada , European Union

Shipping Fees

We charge a shipping fee for all orders. The shipping fee will be calculated based on the weight of your order and the shipping destination. Please note that we cannot waive or reduce shipping fees.

Shipping Restrictions:

We are unable to ship orders that weigh more than 20kg. 

Delivery Times:

We aim to ship all orders within 3-4 business days after payment confirmation. Please note that delivery times may vary depending on your location.

Returns and Refunds:

Unfortunately, we do not accept returns or offer refunds related to shipping issues. Please ensure that you provide accurate and complete shipping information when placing your order to avoid any shipping-related problems.

Customs Fees:

Please be aware that customs fees may apply sometimes to your order and will be at the customer’s charge. The amount of the fee will depend on your country’s customs regulations. Please note that we have no control over these fees, and they are not included in our shipping fees.

Thank you for choosing us for your shipping needs.  If you have any questions or concerns, please do not hesitate to contact us.

2. Return Policy:

(1) Orders can be canceled before the products are shipped. Once shipped, return requests are not accepted.

(2) Unless there is damage or a defect due to shipping, please email service@everbrightness.com on the day of receiving the product, including: 

*Order information: Provide the order number, purchase date, and purchaser’s name/address for the returned item.

*Product condition: Ensure that the returned item is in its original condition, including intact packaging, labels, and accessories. Please attach photos of the returned item, highlighting any defects.

*Return method: Please follow the instructed return method.

Last updated April 2023